SEMINAR – MAY 17, 2025

In our latest session, we explored some honest and thought-provoking lessons from ๐“๐ก๐ž ๐’๐š๐ฅ๐ž๐ฌ ๐๐ข๐›๐ฅ๐ž: ๐“๐ก๐ž ๐”๐ฅ๐ญ๐ข๐ฆ๐š๐ญ๐ž ๐’๐š๐ฅ๐ž๐ฌ ๐‘๐ž๐ฌ๐จ๐ฎ๐ซ๐œ๐ž ๐ˆ๐ง๐œ๐ฅ๐ฎ๐๐ข๐ง๐  ๐ญ๐ก๐ž ๐Ÿ๐ŸŽ.๐Ÿ“ ๐‚๐จ๐ฆ๐ฆ๐š๐ง๐๐ฆ๐ž๐ง๐ญ๐ฌ ๐จ๐Ÿ ๐’๐š๐ฅ๐ž ๐’๐ฎ๐œ๐œ๐ž๐ฌ๐ฌ by ๐‘ฑ๐’†๐’‡๐’‡๐’“๐’†๐’š ๐‘ฎ๐’Š๐’•๐’๐’Ž๐’†๐’“., focusing on what really holds people back in sales and how we can rise above it. From skipping the basics to letting overconfidence take the lead, we looked closely at the habits and mindsets that quietly lead to missed opportunities.

One of the key takeaways was the importance of self-awareness. We reflected on questions like, โ€œAm I truly addressing my customerโ€™s needs?โ€ and โ€œWould I buy from myself?โ€ These simple but powerful questions help us grow, not just as salespeople, but as professionals who aim to lead with integrity and clarity.

We also discussed how to handle competition. Instead of focusing on what others are doing wrong, we focused on what we can do better. Understanding our own strengths and showing the value we bring to the table can set us apart more effectively than any comparison ever could.

Another highlight was our conversation on customer service. We were reminded that great service doesnโ€™t end after the sale. It lives in how we follow up, how we listen, how we handle mistakes, and how we make every customer feel seen and valued.

To everyone who joined and shared your thoughts, thank you. Your participation brought depth and energy to the discussion๐Ÿ™Œ

KFF Scholars

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